Share best practices, tips, and insights. Meet other eBay community members who share your passions. After merchandise was shipped out to the address Ebay had on file, the buyer notified movwd that they moved. They said the person residing there has refused the shipment and it's being returned to me.
They hsopping me to reship to the new address. I don't believe I can get the postage refunded, so who should pay to reship? Depends on if you used the ebay address or the paypal address. You're suppose to use the paypal address and if the two are different it's ebays error,but you'll be the one to suffer if the buyer files a claim If you shipped store sale wrongs the address that the buyer had on record at Paypal, which the buyer had neglected to change, the buyer should be responsible for paying for the second shipping to the current address.
PayPal picks up that address unless the buyer changes it during checkout. So it is not the buyer's default PP address at all. In any case, you are obligated only to ship to the address store sale wrongs the transaction details, which is what appears on the eBay Shipping Label.
You don't get any refund for the intial shipping. Your shoppin should pay you another shipping fee to send it to the proper address. Send the buyer bac PayPal invoice for the second shopping ebay moved back charge, and ship when they pay you.
If they refuse, buy gift voucher 2017 don't have to reship. You can refund their payment minus your shipping charges.
If you go that route, be sure to get the buyer to agree to a Transaction Cancellation store sale wrongs so you can get your FVF credited.
Click on View Order Details the address here should match the one on the PayPal Transaction Details page after the buyer pays or log store sale wrongs on PayPal and click on Details next to the transaction — did you ship to the address listed there?
If yes, I'd ask the buyer to pay for the shopping ebay moved back. Movfd buyer should update his ebwy shipping address on eBay. That's the default address on the checkout page. For purchases on eBay, the relevant address or what you see on the PayPal Transaction Details page comes from what was entered on the eBay checkout page. The weird thing is that buyers actually have an opportunity to check their shipping address twice prior to payment And, second, after they eay store sale wrongs payment method and click on Continue — before they click on Confirm and Pay:.
If there were any discrepancies, shopping ebay moved back, the buyer could've clicked on Cancel and he would've been redirected back to wbay, so that he can change the address there. Posting ID. Store sale wrongs - yeah, I ahopping that incorrectly posted all the time. Movfd its from back before bwck selling time when it was all about using a PP confirmed address. Skip to main content. Go to My eBay page. The eBay Community.
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Showing results for. Search instead for. Did you mean:. Buyer moved and didn't update their new address on Ebay. Sep 24, AM. Message 1 of 6. Re: Buyer moved and didn't update their new address http://darude.online/store-sale/store-sale-greenfield-1.php Ebay.
Message shppping of 6. My broom brakes for all thrift stores. Message 3 of 6. I'm old so respect it. Message 4 of 6. Exactly and yet people will still insist it's their PayPal-registered or gift address Message 5 of 6. Message 6 of 6. All forum topics Previous Topic Next Topic.